2CL has designed, integrated and maintained Wireless Solutions and Two-Way Radio Systems since 1972. As the first UK mobile radio communications company to receive BS5750 accreditation for quality of service and now ISO 9001:2000 accredited for all company operations, 2CL has always sought to attain the highest levels of service and quality for its customers. Our service department consists of experienced and qualified engineers, installers and customer service team whose aim it is to provide a fast and professional service.

2CL offer a wide range of maintenance and warranty services to meet Client needs. From casual radio repairs to full systems maintenance with 24 hour engineer cover, our service support packages can be tailored to suit your operation and budget whether your an existing customer or new to 2CL. Our experienced staff will take responsibility for following your service enquiry from start to finish monitoring it through specific software programs that can track orders, deliveries and repairs by customer account quickly and efficiently.

Extended Warranty

Extended warranty is a cost effective way to ensure your radios are kept to the highest operational standard at a fixed price. Options for 2, 3 and 5 yr cover are available and start from as little as £10 a radio. The cover provides parts and labour for normal wear and tear faults with the battery covered for the first 12 months. When you consider an average repair charge could be £40-£50, the warranty value becomes very apparent.

Maintenance Agreements

Maintenance Contracts provide tailored services for your communications products. Maintenance of equipment can be carried out on site or at our Service Centre with associated 'out of hours' cover for critical systems. Agreements including repair / replacement of batteries and radios with accidental damage can also be provided which gives the Client a truly fixed cost of service over a period of time. Tell us the cover you need and we will provide an agreement to suit.

Field Service Support

2CL employs a team of field service engineers who are necessarily equipped and skilled to be able to attend customer sites. With a smart appearance and clear identification, they will have full job details with the associated parts / equipment necessary to carry out the task. Work is recorded and the customer informed of all progress. Health & safety requirements are always observed from 2CL and customer perspective.